Delivering exceptional manufacturing and distribution technology solutions and consulting services.
Founded in 1995, Parallel Solutions has been a trusted ERP partner for businesses in the U.S. We specialize in reselling and implementing comprehensive Enterprise Resource Planning (ERP) solutions that solve complex business challenges for manufacturers and distributors. Our team of experienced professionals is dedicated to providing personalized service and technical expertise that helps our clients achieve their business goals.
With decades of combined experience, our leadership team guides Parallel Solutions with a commitment to technical excellence, customer satisfaction, and building lasting relationships with our clients.
Mary Jo brings 21 years of behind-the-scenes expertise to Parallel Solutions, where she masterfully oversees all administrative and operational aspects of the business. Her comprehensive responsibilities span accounting, marketing, and office management ensuring smooth daily operations.
Laura joined Parallel Solutions in 2010 and specializes in Acumatica ERP implementations and optimizations. As an active member of the Acumatica community, Laura values the collaborative knowledge-sharing environment and constantly seeks opportunities to contribute her expertise to fellow users and partners.
With over two decades at Parallel Solutions, Jeff has established himself as an indispensable senior consultant with specialized expertise in manufacturing and distribution technologies. His comprehensive involvement spans the entire client journey – from initial sales engagements, where he skillfully demonstrates software capabilities, to implementation, to post-live training and support.
Tom brings over four decades of manufacturing excellence to Parallel Solutions, with extensive experience spanning automotive, aerospace, and defense industries. Following his successful tenure in quality leadership roles, Tom applies his extensive knowledge to help manufacturing organizations leverage technology to achieve operational excellence.
Nancy brings a strong blend of finance, technology, and customer service to the Parallel Solutions team. Her journey through the tech world has equipped her with invaluable project management expertise, particularly in ERP implementations across diverse platforms, making her fluent in the language of business transformation.
Drew Warton, Business Manager
Hedstrom Plastic
“Parallel solutions has been a great partner to us at Hedstrom Plastics. They do a fantastic job of taking care of us and understanding our needs which allows us to take care of our customer base! The Parallel team is quick to respond and act on any tasks that we ask and very in tune with keeping things simple and making the lives of others easy!”
Larry Yoder, COO
Sheoga Hardwood Flooring
“Parallel Solutions demonstrated professionalism and exceptional support throughout the training and implementation process. Following our system’s launch, their team remained highly responsive and prompt in addressing any challenges that arose. Their expertise allowed us to effectively communicate our vision, and they played a crucial role in bringing it to life. With Parallel Solutions as our partner, the possibilities for customized reports felt limited only by our imagination.”
Paul Joyce, President
MH Eye Care
“Our company went live with Acumatica on Oct. 1, 2024, The small team of our medical manufacturing & distribution company has exhibited both its depth of talent and commitment to the success of implementation of Acumatica. Our team’s effort was equally partnered by the people at Parallel Solutions, our Acumatica integration partner of choice. The quality and chronology of preparation & expectations, followed by clear communication and incredible response times made our preparation & post Go Live activity seamless & nearly operationally perfect at Go Live. Thank you, to our partners at Team Parallel Solutions.”
Let’s discuss how Parallel Solutions can help your business achieve its technology goals.
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Mary Jo O’Neill brings 21 years of behind-the-scenes expertise to Parallel Solutions, where she masterfully oversees all administrative and operational aspects of the business. Her comprehensive responsibilities span accounting, marketing, and office management, ensuring smooth daily operations.
Before joining the Parallel team, Mary Jo built a solid business foundation as a credit manager at a family-owned distribution company, developing the financial acumen that continues to serve her today.
A passionate advocate for Acumatica, Mary Jo appreciates the platform both as a user and provider. She values its intuitive interface and real-time information access—qualities that make it an exceptional ERP solution. Working with a company that consistently delivers on its promises has been one of her career highlights.
When not keeping Parallel Solutions running efficiently, Mary Jo embraces an active lifestyle through hiking, biking, and regular workouts. Her greatest joy comes from her family—she’s a proud mother to three grown children and a doting grandmother to six wonderful grandchildren. With an extensive extended family and close-knit circle of friends, Mary Jo’s life outside the office is as rich and fulfilling as her professional accomplishments.
Laura Jaffe joined Parallel Solutions in 2010 and specializes in Acumatica ERP implementations and optimizations.
As an active member of the Acumatica community, Laura values the collaborative knowledge-sharing environment and constantly seeks opportunities to contribute her expertise to fellow users and partners.
Throughout her career, Laura has focused on leveraging software solutions to drive meaningful results for businesses and individuals. She has particular expertise in reporting systems and data analytics, using Acumatica’s robust platform to provide clients with actionable business intelligence.
When not enhancing client operations, Laura enjoys Northeast Ohio’s natural landscapes through hiking, biking, cross-country skiing, and kayaking in the Cuyahoga National Recreation Area and Cleveland Metro Parks. An enthusiastic regional advocate, she welcomes visitors to discover the hidden gems of Northeast Ohio’s valleys and Lake Erie shoreline.
Laura’s personal interests include travel, knitting, culinary arts, and solving crossword puzzles—activities that reflect her detail-oriented approach to both work and life.
Connect with Laura through the Acumatica community forums or at upcoming industry events.
With over two decades at Parallel Solutions, Jeffrey Ballway has established himself as an indispensable senior consultant with specialized expertise in manufacturing and distribution technologies. His comprehensive involvement spans the entire client journey—from initial sales engagements, where he skillfully demonstrates software capabilities, to implementation, where he meticulously crafts customized working environments tailored to specific business needs.
Jeff’s exceptional ability to translate complex technical concepts into practical, accessible solutions has made him a trusted advisor to countless organizations seeking to optimize their operations. His industry insights and technical acumen enable him to anticipate client requirements and deliver solutions that drive measurable business improvements. Clients particularly value his consultative approach, which focuses on building enduring partnerships founded on mutual trust and respect.
Beyond his professional accomplishments, Jeff is known for his approachable demeanor and genuine personal warmth. A devoted family man, he takes great pride in his role as grandfather to his growing extended family. When not enhancing client systems, Jeff can be found improving his golf game or enjoying the pastoral setting of The Ark Farm—his daughter’s alpaca farm located on his property—where he finds both inspiration and relaxation.
Tom brings over four decades of manufacturing excellence to Parallel Solutions, with extensive experience spanning automotive, aerospace, and defense industries. His distinguished career in quality management has equipped him with invaluable insights into manufacturing operations at every level—from shop floor processes to supply chain optimization.
Throughout his career, Tom has demonstrated exceptional leadership in plant turnaround initiatives, defect reduction programs, and safety enhancement projects. His comprehensive understanding of manufacturing challenges enables him to forge meaningful connections with clients, identifying their specific pain points and recommending targeted ERP solutions that deliver measurable results.
Following his successful tenure in quality leadership roles, Tom now applies his extensive industry knowledge at Parallel Solutions, where he helps manufacturing organizations leverage technology to achieve operational excellence. His practical approach and technical expertise make him an invaluable resource for clients navigating complex manufacturing environments.
Though he is our kids’ biggest fan, Tom is an active guy and a dedicated bicycle enthusiast who also enjoys hiking and staying fit through regular workouts and sports.
Nancy brings a strong blend of finance, technology, and customer service to the Parallel Solutions team. She began her career at a multinational manufacturer, focusing on financial forecasting, asset management, and international operations. She later worked at a major software company, gaining hands-on experience with ERP implementations across various platforms.
Nancy’s journey through the tech world equipped her with invaluable project management expertise, particularly in ERP implementations across diverse platforms—making her fluent in the language of business transformation.
Eleven years ago, Nancy found her home at Parallel Solutions, initially as a sales strategist who excelled at matching business challenges with right-sized technology solutions. Today, as our Customer Support Manager, she ensures our commitment to excellence extends well beyond implementation, creating lasting partnerships with every client.
When she’s not championing customer success, Nancy is conquering marathons—14 and counting! An avid traveler with an appetite for off-the-beaten-path destinations, Nancy finds her greatest joy in adventures both professional and personal, including quality time with her two sons.
