Why Parallel Solutions?

Parallel Solutions LLC offers comprehensive and responsive service for Acumatica, Exact Software, and supported third-party products. 

The Parallel SolutionLLC team is top-notch and understands that ERP is important to the efficient function of your business. We are here to offer technical guidance and support for all your business needs from general questions to troubleshooting software errors. We can also assist with customer reporting, training, or other special projects. 

We are here when you need us. 

How to Contact Parallel Solutions Support

Parallel Solutions offers responsive technical support for Acumatica, Exact and supporting third-party solutions. If you are in need of support, we are happy to help. Use the following methods to contact us: 


Once connect, select the option for Support.


Primary Consultant: We assign each client a primary consultant who knows your business and understands your needs. To reach your primary consultant, call 440-498-9920 and select the name of the consultant assigned to your business.

Support Ticket: In order to submit a support ticket, you must request credentials for the client portal from our support team. You can reach our support team by sending an email to Once you have received your credentials, click the button below to access the Customer Portal and to submit your support ticket.