Here’s why we don’t recommend DIY for your ERP system. Implementing an Enterprise Resource Planning (ERP) system is a pivotal step for organizations looking to streamline processes and enhance efficiency. However, the decision to “Do It Yourself” (DIY) implementation versus seeking assistance from an ERP implementation partner comes with significant implications. In this article, we explore why tackling ERP implementation on your own can be more costly than it appears.
Understanding the ERP Implementation Process
Implementing an ERP system can be broken down into distinct phases, each with its own set of challenges and requirements. It typically involves the following stages:
1. Planning
This initial phase involves writing down important factors to keep the project focused.
- Scope and Objectives Definition: This involves defining what the ERP system should achieve and establishing boundaries so that it remains manageable and focused, including its functional and technical specifications.
- Resource Allocation: Determining the necessary resources – budget, personnel, and technology – and setting them aside for the project is critical at this stage.
- Timeline Establishment: Setting realistic goals for the completion of each stage of the implementation ensures that the project stays on track.
- Process Assessment: Finally, perhaps one of the most critical steps is reviewing and analyzing current business processes to identify areas for improvement. Taking advantage of this disruptive change to improve efficiency and smooth out the kinks in your workflow is essential to realize the maximum return on this large investment of time, effort, and financial resources.
2. System Design and Configuration
Next, the ERP software is configured and customized to align with organizational needs.
- Customization: This involves configuring the system to align with specific business processes so that it will meet the unique needs of the organization. This is where the Process Assessment stage is put into practice in real life.
- Data Migration Strategy: Develop a plan for transferring existing data into the new system. This is no small task, as your current system likely has your business data in a format distinctly different from that of the new system. You’ll want to ensure a smooth transition so as to maintain continuity and integrity.
- User Experience Design: Customize the user interface and experience to ensure that it is intuitive and aligns with employee workflows.
3. Testing and Training
A critical phase to ensure your ERP solution is ready for production use, and to ensure users are on board and ready to work with it.
- System Testing: Conduct thorough testing to identify and fix any issues. This includes unit testing, system integration testing, and user acceptance testing.
- Problem Resolution: Address and resolve any bugs or system glitches identified during testing.
- Employee Training: Develop comprehensive training programs to familiarize staff with the new system. This includes creating training materials and conducting workshops or seminars.
4. Deployment
Following successful testing, the ERP system is launched, followed by continuous evaluation and maintenance.
- Go-Live Preparation: Finalize all preparations for the ERP system to go live. This includes ensuring all data migration is complete and accurate.
- Monitoring and Support: Once the system is live, continuous monitoring is essential to address any immediate issues that arise.
- Ongoing Maintenance: Regular maintenance and updates are crucial for the ERP system’s long-term health and relevance.
Sounds pretty complex, doesn’t it? It is important to consider whether your internal team is capable of handling all these aspects. You’ll also want to think about the potential consequences of your team failing to achieve the project objectives. Here’s why that can be a concern.
The Challenges of DIY for Your ERP Implementation
While DIY ERP implementation might seem cost-effective, it introduces several challenges:
- Lack of Specialized Knowledge: ERP systems require an in-depth understanding of the system you’re deploying for proper configuration and integration. Without specialized expertise, at best you might miss certain features and optimizations. At worst, because of improper configuration, your system may be inefficient or not function correctly.
- Resource Intensity: DIY implementation demands significant internal resources. Remember that top talent is expensive, and if they’re internal, they may want a raise for the extra workload and the expertise they bring to the table. You’ll also need to consider that, if these key players are focused on the project, someone else needs to take care of their other responsibilities, which could mean hiring new employees. Without the extra manpower, you risk overlooking critical aspects like data mapping and system configuration, due to overwork and the push to complete the project.
- Training and Support Deficits: Without external support, organizations struggle to provide comprehensive training. It’s a large and time-consuming task for a team already loaded down with technical details. Without proper training, system adoption and utilization will be lower, reducing the benefits that should come from your investment.
The Role of an ERP Implementation Partner
An experienced ERP implementation partner brings numerous advantages to the table:
- Expertise: They are well-versed in best practices and optimization strategies, essential for aligning the ERP system with specific business needs. In addition, since most partners specialize in one solution, they know that system inside and out.
- Efficiency in Implementation: Their methodologies and tools streamline the implementation process, minimizing delays and errors. Let’s face it – they’ve done this a time or two.
Change Management and Training: Inevitably, as a project advances, someone wants to adjust a feature or process. An implementation partner provides necessary change management strategies to ensure the project stays focused and on budget. They also have training programs developed and taught by experienced instructors, which is crucial for smooth transition and user adoption.- Ongoing Support: Post-implementation support from these partners is invaluable for maintenance and system enhancements. Eventually, your internal team will have to disperse to other roles and projects; your partner will be there to support you for years to come.
- Vendor Relationships: Partners often have established relationships with ERP software providers, allowing them to negotiate better terms and support on behalf of your organization. They’ll also be able to recommend the best add-on solutions to meet your functional needs without expensive customizations.
Why Choose Parallel Solutions as Your ERP Implementation Partner?
While DIY ERP implementation may appear cost-effective, it carries risks and challenges that can ultimately lead to greater expenses and operational disruptions. On the other hand, an experienced partner – like Parallel Solutions – can mitigate these risks, ensuring a timely, on-budget, and effective ERP implementation.
Ready to ensure the success of your next ERP project? Contact Parallel Solutions for expert guidance and support. Let us help you navigate the complexities of ERP implementation with our proven expertise and tailored solutions.
