The Importance of Training for your New ERP System

We continue our series of blog posts exploring 10 key steps in successfully implementing an ERP solution for small-to-medium manufacturing businesses, The Importance of Training in your New System. We hope you find them useful; don’t hesitate to contact us if you have any questions!

Training is the Key that Unlocks the Best Results

The one thing that you don’t want to skimp on is training for yourself and your employees on your new software; especially because a new ERP system is more than just a new program that you can “make do” with or pick up as needed. When you have an integrated business system, it is vital that everyone is comfortable and efficient with all of the new processes involved, in order to get your best results from the improved functionality.

Often, the whole reason for embracing a complete ERP software solution for your business is to be able to navigate and observe the processes that your business needs to streamline, to improve profitability and to be able to make data-driven decisions. Without proper use of the system, you won’t be able to gain the profitability or data that you need.

To get the best results from all of the hard work you have already put into the implementation—planning, overcoming everyone’s fears, and making sure your data is properly prepared—you want to ensure that everyone using the system is comfortable and confident in its use. This will also help your employees feel confident in the decision to switch to this system, once they can gain familiarity with it and understand how it will benefit them and the business.

As a Parallel Solutions customer, you have a variety of options for training for your company. Depending on the size of your company and the type of system you have implemented, one or more of these options will be appropriate:

  1. Prerecorded, “on-demand” training sessions for major aspects of the software. These are available 24/7, so scheduling is not a concern. These are also handy for times when only certain parts of the training or retraining are needed.
  2. Scheduled, instructor-led computer-based classes. These classes give users the ability to work through demos of the software for their business function with help from an instructor and the ability to ask questions in “hands-on” labs.
  3. Consultants from Parallel Solutions are available to work with a company on-site or via web conference during the initial implementation and beyond that phase, offering training and consulting assistance as needed to ensure that your software experience is as smooth as possible. This may include training new employees, retraining staff or offering general assistance as you expand your software utilization.

The beauty of working with a consultant who understands your business and its needs is that we can tailor not only the software for best results, but also the necessary training, both at implementation and on an on-going basis, so that you get the most “bang for your buck.”

Are you a small or medium-sized business that is trying to simplify and streamline your business processes? We can help! Give us a call at (440)498-9920 today.

Read the next in our series:

Prepare for Exceptions


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